Right of Withdrawal
You have the right to withdraw from the contract, without having to provide any reason, within 14 days.
The withdrawal period expires after 14 days from the day on which you, or a third party designated by you (other than the carrier), takes physical possession of the goods. In the case of contracts for services or the supply of digital content (not supplied on a tangible medium), the 14-day period starts from the day the contract is concluded.
How to exercise the right of withdrawal
To exercise this right, you must inform us of your decision by means of an explicit declaration.
You can use the online withdrawal procedure directly from your personal area
Alternatively: You can complete and return the standard withdrawal form attached at the bottom of this page (use of the form is not mandatory).
To meet the deadline, it is sufficient to send your communication concerning your exercise of the right of withdrawal before the end of the 14-day period.
KurabikeVia Santa Lucia, 5A
31010 Maser
Italy
Email: info@kurabike.com
Phone: +39 328 6744294
To meet the deadline, simply send your withdrawal notice before the 14-day deadline.
Effects of Withdrawal
If you decide to withdraw from the contract, you will be refunded all payments you have made to us, including standard delivery costs. This excludes any additional costs arising from your choice of a more expensive, customized delivery method than the standard one we offer.
The refund will be made without undue delay and, in any case, within 14 days from the date we receive your notice of withdrawal.
Refund Methods and Times
Credit Method: The refund will be made using the same means of payment you used for the initial transaction, unless you have expressly requested otherwise. You will not incur any fees as a result of this refund.
Suspension of Refund: We may withhold the refund until we receive the goods back at our warehouses, or until you have supplied evidence of having sent the goods back (whichever is the earliest).
How to return goods
Please return or deliver the goods to the following address:
Via Santa Lucia, 5A31017 - Pieve del Grappa (TV)
Deadline: Shipment must be made without delay and in any case within 14 days from the day you notified us of your withdrawal. The deadline is met if you return the goods before the 14-day deadline.
Shipping costs: The direct costs for returning the goods will be at your expense. You will be responsible for the return yourself, as we will not collect the goods.
Liability for goods: You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics, and functioning.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract. You may also send any other unequivocal statement of withdrawal by post or email.
To:
KurabikeVia Santa Lucia, 5A
31010 Maser
Italy
Email: info@kurabike.com
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the supply of the following service (*):
__________________________________________________
Ordered on (*) / received on (*):
__________________________________________________
Name of consumer(s):
__________________________________________________
Address of consumer(s):
__________________________________________________
Signature of consumer(s) (only if this form is notified on paper):
__________________________________________________
Date:
__________________________________________________
(*) Delete as appropriate.
